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Re-Company SA - Privacy Policy

We are committed to protecting and respecting your privacy as well as providing you with a positive experience on our website, our REBO app, with our products and in your other interactions with us.

This Privacy Policy describes how your personal information is collected, used, and shared when you use our website www.rebo-bottle.com, our REBO app as well as the REBO Bottle (our “Products and Services”).

For you to use our Products and Services, you have to agree to our Privacy Policy. If you don’t agree with our Privacy Policy, we kindly ask you not to use our Products and Services.

If we merge or are acquired by another company, your information may be transferred to new owners.

Name and address of the controller:

Controller for the purposes of the General Data Protection Regulation (GDPR) is: Re-Company SA, Passage des Lions 6, 1204 Geneva, Switzerland.

What data do we collect?

We collect your information through our Products and Services in several ways.

Traffic information is erased or made anonymous when it’s no longer needed for the purpose of transmission or, in the case of payable services, up to the end of the period during which the bill may lawfully be challenged or payment pursued.

Beside traffic information mentioned above, we may collect two types of information: “personal information” and “aggregate information”.

We process personal information only for the purposes for which it was collected and in accordance with this Policy. We take reasonable steps to ensure that the personal information we process is accurate, complete and current, but we depend on you to update or correct your personal information when necessary. 

From the website, we collect the following data that you provide:

  • your name, address and date of birth,
  • your email address, phone number,
  • your REBO username, password and other registration information.

From the REBO app and the REBO Bottle, we collect the following data that you provide:

  • your name and email address,
  • your picture in v2,
  • your gender,
  • your age,
  • your height,
  • your weight,
  • your lifestyle,
  • pregnancy,
  • your plastic consumption behaviour (number of plastic bottles used before using REBO Bottle),
  • the amount of beverage drank and associated localisation.

Aggregate information is information about your activities using our Products and Services that cannot be used to identify, locate or contact you (for instance frequency of using data entered when using Our Products and Services, most frequently accessed pages, browser type, etc.). Aggregate information is used in a collective manner and no single person can be identified by that compiled information. We use it to provide our services and remuneration and to monitor, audit and analyse information pertaining to our business metrics.

In general, we use aggregate information to help improve Products and Services and customize your experience. We also use aggregated Information in order to track trends and analyse use patterns on the website. This Privacy Policy does not limit in any way Our use or disclosure of aggregate information and We reserve the right to use and disclose such aggregate to our partners, advertisers and other third parties at our discretion.

We may combine automatically collected and other aggregate information with personal information. In that case we will treat the combined information as personal information under this Privacy Policy and it will be used for marketing purposes.

How do we collect your data?

You directly provide our Company with most of the data we collect. We collect data and process it when you:

  • fill in any forms,
  • correspond with us,
  • register to use the REBO app,
  • use our Products and Services,
  • use any of the services you can get access to through the REBO app or website,
  • register online or purchase or pre-order Our Products and Services,
  • sign up (sign in) to use Our Products and Services,
  • take part in promotions,
  • voluntarily complete a customer survey or provide feedback on any of our message boards or via email,
  • subscribe to our newsletter and other services,
  • contact us for other reasons,
  • allow us to connect from other social media services,
  • allow us to collect from your use of certain features,
  • use or view our website via your browser’s cookies.

Our company also collects data it gets from cookies and other technology. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

How will we use your data?

We use the Order Information that we collect generally to:

  • process any orders placed through the website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations) and manage your account,
  • email you with special offers on other products and services we think you might like,
  • additionally, we use this Order Information to communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the information we collect from the REBO app and the REBO Bottle to:

  • provide you with a personalized hydration service: calculate a water hydration target and enable drinking reminders along the day,
  • remind you where you left your REBO Bottle the last time you used it,
  • be able to redirect you towards the closest water fountain.

We use the Device Information that we collect to: 

  • help us screen for potential risk and fraud (in particular, your IP address),
  • more generally to improve and optimize our website (for example, by generating analytics about how our customers browse and interact with the website, and to assess the success of our marketing and advertising campaigns),
  • more generally to improve and optimize our products (for example, fine tuning the water hydration plan, adding new water fountains, etc.).

If you agree, our Company will share your data with our partner companies so that they may offer you their products and services. This will be done in a fully anonymous way.

When our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

Sharing your personal information

We are not in the business of selling your personal information. We do not share your personal information with third parties for their direct marketing purposes, unless you have expressly agreed that we can do so.

We do use Third party services such as shipping companies to fulfill your orders, a credit card processing company to bill you for goods and services, an email service provider to communicate with you on our behalf, etc. When you order our Product, we will share your personal information as necessary for the third party to provide applicable services. However, they are prohibited from using your personal information for any purpose. For example, we use Shopify to power our online store - you can read more about how Shopify uses Personal Information here: https://www.shopify.com/legal/privacy.

We also use Google Analytics to help us understand how our customers use the website.

You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

We do use aggregate information collected online to help improve our Products and Services and customize your experience. By this Privacy Policy we are not in any way limited to use or disclose aggregate information to our partners, advertisers or any other third parties at our discretion.

You can opt out of targeted advertising by:

FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Data protection provisions about the application and use of Google Analytics

On this website, the controller has integrated the component of Google Analytics. Google Analytics is a web analytics service. Web analytics is the collection, gathering, and analysis of data about the behaviour of visitors to websites. A web analysis service collects, inter alia, data about the website from which a person has come (the so-called referrer), which sub-pages were visited, or how often
and for what duration a sub-page was viewed. Web analytics are mainly used for the optimization of a website and in order to carry out a cost-benefit analysis of Internet advertising.

The operator of the Google Analytics component is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, United States.
The purpose of the Google Analytics component is to analyse the traffic on our website. Google uses the collected data and information, inter alia, to evaluate the use of our website and to provide online reports, which show the activities on our websites, and to provide other services concerning the use of our Internet site for us.

Google Analytics places a cookie on the information technology system of the data subject. The definition of cookies is explained above. With the setting of the cookie, Google is enabled to analyse the use of our website. With each call-up to one of the individual pages of this Internet site, which is operated by the controller and into which a Google Analytics component was integrated, the Internet browser on the information technology system of the data subject will automatically submit data through the Google Analytics component for the purpose of online advertising and the settlement of commissions to Google. During the course of this technical procedure, the enterprise Google gains knowledge of personal information, such as the IP address of the data subject, which serves Google, inter alia, to understand the origin of visitors and clicks, and subsequently create commission settlements.

The cookie is used to store personal information, such as the access time, the location from which the access was made, and the frequency of visits of our website by the data subject. With each visit to our Internet site, such personal data, including the IP address of the Internet access used by the data subject, will be transmitted to Google in the United States of America. These personal data are stored by Google in the United States of America. Google may pass these personal data collected through the technical procedure to third parties.

The data subject may, as stated above, prevent the setting of cookies through our website at any time by means of a corresponding adjustment of the web browser used and thus permanently deny the setting of cookies. Such an adjustment to the Internet browser used would also prevent Google Analytics from setting a cookie on the information technology system of the data subject. In addition, cookies already in use by Google Analytics may be deleted at any time via a web browser or other software programs.

In addition, the data subject has the possibility of objecting to a collection of data that are generated by Google Analytics, which is related to the use of this website, as well as the processing of this data by Google and the chance to preclude any such. For this purpose, the data subject must download a browser add-on under the link https://tools.google.com/dlpage/gaoptout and install it. This browser addon tells Google Analytics through a JavaScript, that any data and information about the visits of Internet pages may not be transmitted to Google Analytics. The installation of the browser add-ons is considered an objection by Google. If the information technology system of the data subject is later deleted, formatted, or newly installed, then the data subject must reinstall the browser add-ons to disable Google Analytics. If the browser add-on was uninstalled by the data subject or any other person who is attributable to their sphere of competence, or is disabled, it is possible to execute the reinstallation or reactivation of the browser add-ons.

Further information and the applicable data protection provisions of Google may be retrieved under https://www.google.com/intl/en/policies/privacy/ and under http:// www.google.com/analytics/terms/us.html.

Google Analytics is further explained under the following Link https://www.google.com/analytics/.

How do we store your data?

Our Company uses appropriate technological and organizational means to protect the transmission and storage of personal data, orders and payments. Our Company securely stores your data at Infomaniak on a cloud server and has established adequate procedures to prevent any issues.
We store your information for as long as needed to provide you with our Products and Services and we will generally keep your personal data for two years after this. This is necessary for us to understand user behaviour and better serve our users. Once this time period has expired, we will delete your data from our database.


Our Company would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop our Company from contacting you for marketing purposes or giving your data to other members of the Our Company group. Opt-out: If you don’t wish to receive our newsletter or other marketing material e-mails, you can unsubscribe any time with the “unsubscribe” link within any marketing e-mail you receive from us.

What are your data protection rights?

Our Company would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request our Company for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that our Company correct any information you believe is inaccurate. You also have the right to request our Company to complete information you believe is incomplete.
The right to erasure – You have the right to request that our Company erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that our Company restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our Company’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw data protection consent - Each data subject shall have the right granted by the European legislator to withdraw his or her consent to processing of his or her personal data at any time.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our e-mail: hello@rebo-bottle.com.
Regarding the right to erase your personal data in the REBO app, there is a delete account function in the app, which you can use to delete all your data contained in the app. This function can be used by the user itself.

What happens if a breach of security occurs and my information is taken?

While we strive to protect your personal information, we cannot guarantee its absolute security. Despite our efforts, there remains the possibility that information may be accessed, altered, disclosed, or destroyed due to a security breach. In the unlikely event of a breach of security, and we have a way and (if required) your permission to do so, we will notify you by email if your personal information was involved in any way.
However, we cannot be responsible for the functionality, privacy or security measures of any other organization.

What are cookies?

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

  • keeping you signed in,
  • understanding how you use our website.

What types of cookies do we use?

There are number of different types of cookies, however, our website uses:

  • Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies?

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

What about intellectual property?

All content you can find on our websites is the property of Us or our suppliers and is protected by intellectual property laws. Our content is not for resale.
You agree not to modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found through our websites. Our content is not for resale.
Your use of our Products and Services does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Us and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to Our or our’s licensors except as expressly authorized by this Policy and Terms of Service. 

Is the information available on our website accurate?

The material on our website is provided for general information only. We are not responsible if this information is not accurate, complete or current, though we will do our best to provide information of that standard. However, any reliance on the material on our website is at your own risk. Our website may also contain links to other sites. Those websites may have their own Privacy Policies or none at all. We do not take any responsibility for those websites.

Legal basis for processing

Art. 6(1) lit. a GDPR serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose. This is when you have agreed to us collecting your personal data, for example when you have ticked a box to indicate that you consent that we use your personal data in a certain way.
If the processing of personal data is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract, the processing is based on Article 6(1) lit. b GDPR. In the case of our Company, we need certain personal data to provide our services and cannot provide them without this personal data.
If the processing of personal data is necessary for compliance with a legal obligation to which our company is subject, the processing is based on Art. 6(1) lit. c GDPR.
If the processing of personal data is necessary in order to protect the vital interests of the data subject or of another natural person, then the processing would be based on Art. 6(1) lit. d GDPR.
Finally, processing operations could be based on Article 6(1) lit. f GDPR. This legal basis is used for processing operations which are not covered by any of the abovementioned legal grounds, if processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data.

Your country / industry has laws requiring data privacy and security. Can you still use our products and services and still comply with these laws?
Our services are controlled, operated and administered by Us from our offices in Switzerland. If you access our Products and services from outside of the EU, you are responsible for compliance with all local laws.

Does the Privacy Policy relate to all countries?

Yes, our Privacy Policy is applicable worldwide.

What happens if you violate this Privacy Policy?

If you violate this Privacy Policy in any way or if you in any way misuse our websites, misuse our Products and Services, make inappropriate user posts or violate any Third party rights, applicable laws, rules or regulations, you are to indemnify Us, our partners, officers, agents and others related to Us.

Privacy policies of other websites

Our Company website contains links to other websites. Our Privacy Policy applies only to our website, so if you click on a link to another website, you should read their Privacy Policy.


The website is not intended for individuals under the age of 18 years old.

Changes to our Privacy Policy

Our Company keeps its Privacy Policy under regular review and places any updates on its website. This Privacy Policy was last updated on 31 July 2020.

How to contact us

If you have any questions about our Company’s Privacy Policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us by email us at: hello@rebo-bottle.com or by mail using the following address: Re-Company SA, Rue de Candolle 26, 1205 - Geneva, Switzerland.

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